SXSWi: Connecting Community Managers
Do you work as community manager? Fancy meeting a few others who work on the front line representing their company? After meeting a few other company bloggers, customer care people and other community...
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BarCamb 3: Bringing Cambridge together with geekery
On Monday morning, my arms, legs and brain felt like jelly. There was a sleeping bag and some schwag strewn across the living room. And I couldn’t stop smiling. Must’ve been the morning after a...
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Why and When Should I Start a Community Forum?
A week ago, we launched a community forum for Alfred and I couldn’t be happier to have done so. This series of post covers why we chose to start a forum, as well as some tips for setting up and...
View ArticleWhy I’m in love with IKEA’s “Cat herding” campaign
In case the news hasn’t made it to your corner of the office yet, here’s a YouTube video perfect for a Friday. IKEA’s campaign involved releasing 100 cats into a London IKEA store and letting them roam...
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Setting Up Your Forum: Top Tips for Using Get Satisfaction
Recently, I started a short series of blog post on using a community forum to exchange with your users. In this second part, we’ll look at why we chose a particular platform and how we’ve used it...
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Making the Most of User Feedback
This is the third and final part in a mini series of posts on using a community forum to exchange ideas with your users. Part I: Why and when should I start my own community forum? Part II: Setting up...
View ArticleWhy You Should Avoid Mass-Emailing Using the “To” Field
This may seem like an obvious blog post to most readers. If that’s the case, just move along, nothing to see here. However, if you’re wondering why people have been giving you snappy responses and a...
View ArticleHow to Market Your Own Application: An Alfred App Case Study
Those who have followed the Alfred development in the past year will know that we’ve discovered a lot through building our own community around it (possibly the most awesome community out there!) Last...
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Get a free advice session on marketing & promoting your business
In the spirit of Christmas generosity, I’m giving away a half-day of consultancy to a local startup or entrepreneur who needs help marketing and promoting themselves. Cambridge and East Anglia are full...
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Topman shows bad judgement in t-shirt design
These were so awful that I had to save them for posterity. I’m not easily offended, I’m not a feminist in the least bit but I was truly bothered by these two t-shirt designs. Who in their right mind...
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